Visa sometimes experiences delays and transactions may not resolve instantly but their service level agreement is 30 minutes.
If you're concerned because your transfer hasn’t been processed, chat with us through your MogoAccount and we'll look into it for you.
Because of our money transfer limits, we need to wait for the previous transfer to complete successfully before you can transfer again.
Mogo Visa* Platinum Prepaid Card is issued by Peoples Trust Company pursuant to licence by Visa Int. *Trademark of Visa International Service Association and used under licence by Peoples Trust Company.
Still have questions?
If you have a question about something that isn't covered here, you can live-chat with us. Or send an inquiry and we’ll get back to you as soon as we can.
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