Visa® has return guidelines for merchants to follow in these situations; remember that return policies vary from store to store, though.
Depending on their policies, merchants may credit your card, give you a cash refund, or issue store credit. If the merchant reverses or cancels the transaction on your card, it may take up to 10 business days for those funds to become available on your MogoCard.
Mogo Visa* Platinum Prepaid Card is issued by Peoples Trust Company pursuant to licence by Visa Int. *Trademark of Visa International Service Association and used under licence by Peoples Trust Company.
Can I return merchandise purchased using my MogoCard?