Freeze your lost card ASAP through your MogoAccount to prevent others from using it, then give us a call at 1 (800) 980-6646 or chat with us so we can cancel your card.
If you're looking to replace your card, you'll need to contact us during business hours so we can start the replacement card process. Your balance will be available on your replacement card as soon as you get it and activate it. For more information on replacing your card, click here.
As long as your card has been reported as lost or stolen, your funds are protected by the Visa® Zero Liability Policy. Learn more.
Mogo Visa* Platinum Prepaid Card is issued by Peoples Trust Company pursuant to licence by Visa Int. *Trademark of Visa International Service Association and used under licence by Peoples Trust Company.
Still have questions?
If you have a question about something that isn't covered here, you can live-chat with us. Or send an inquiry and we’ll get back to you as soon as we can.
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