When you sign up for your free MogoAccount we do our best to make our pre-approvals as accurate as possible but in some cases, we may need more information before we can make a final decision. Although the circumstances are different for every customer, it may be that some of your provided documentation or verification didn't meet our MogoMoney requirements. The good news is, a MogoMoney decline isn't always a permanent decision and we'll reach out to you in the future when MogoMoney becomes available to you so be sure to sign up for our marketing emails.